The Bully Is About To Be Bullied

So what do you think happens when a high-school bully enters the work world and has a bully for a boss? The bully learns how the business world works through the eyes of another bully. In fact, the bully becomes just like his boss - so much so that he becomes almost a mirror of his boss. So when it comes time for succession, guess who gets the nod? The guy just like the last guy.

The province of Ontario is set to pass a bill (Bill 168) making workplace harassment illegal. The new law will come into effect this month. It requires employers to develop and communicate workplace violence prevention policies, assess the risks of workplace violence, and take reasonable precautions to protect workers from domestic violence in the workplace. Ontario will be the third province to legislate against workplace violence and harassment, along with Quebec and Saskatchewan.

New research from Queen's University's School of Business indicates that workplace bullying can be more damaging than racial or gender harassment.

"While ethnic harassment and gender harassment can both be attributed to prejudice, general workplace harassment is a subtle form of mistreatment that masks underlying motives, and is not as easily attributed to bias," say report authors Jana Raver of Queen's School of Business and Lisa Nishii of Cornell University,

Caucasians reported higher levels of general workplace harassment than minorities, and women were not more likely than men to experience either gender harassment or general workplace harassment.

Raver and Nishii also found that general workplace harassment may be especially detrimental because unlike gender and ethnic harassment, it is not illegal in most of North America. A study released by Queen's University in 2008 also found workplace harassment to be more harmful than sexual harassment because of a lack of recourse for victims.

So, even if you're not in one of the three provinces affected by the new legislation, are you ahead of this or will you wait until the very last minute - until your legislated to do something about it? You can help your own Corporate Safety & Wellness Culture by being ahead of the legislation.

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Kevin Burns - Corporate Safety Attitude/Culture Strategist
www.safety.kevburns.com
Toll Free 1-877-287-6711
Creator of the 90-Day System To Improve Safety Culture!

Security, Safety and Middle-Age

How old is Middle-Age? Is it 40 or 45 years-old or even 50? Isn't middle-age supposed to be the mid-point of your life? If you die in a car accident at age 40, was your middle-age then twenty years ago at age 20?

I ask this question because I was recently driving along a busy four-lane roadway with plenty of traffic signals and a lot of traffic. Traffic was moving at just under the posted speed of 60 kmh but there were lots of vehicles making lane changes, turning onto and out of side streets and, as a driver, you had to pay close attention.

Scanning my lane and the other westbound lane on my right, I caught a flash of a cell phone being used through the driver's window. As I pulled up alongside, the woman driving was texting on her phone. She was about 40 years-old - middle age.

I laid on the horn in an effort to scare her into paying attention to her driving. She got the message right away, dropped her phone into the passenger seat and shielded her face with her hand.

C'mon folks, safety isn't just a discussion for "boots" (people who wear work boots), safety is a discussion for "suits" too. Your family's future security depends upon your safety attitude in this moment.

How ironic would it be to be killed in a car wreck because you were texting new instructions to your Financial Planner about your retirement security?

Smarten up. Stop thinking safety doesn't affect you because you wear a suit to work.
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Kevin Burns - Corporate Safety Attitude/Culture Strategist
www.safety.kevburns.com
Toll Free 1-877-287-6711

Creator of the 90-Day System To Improve Safety Culture!

Safety Culture By Fear is a Waste of Time

You will never achieve a Culture of Safety by attempting to scare the crap out of your people. That means that pictures of dismembered bodies, videos of workers with missing limbs and even bringing in speakers who have had terrible accidents happen (mostly through carelessness) does not create a Culture of Safety.

If you want to create a Culture of Safety you have to change the varying opinions of the workers. Culture is nothing more than a collection of attitudes within an organization. If you want to really develop a Culture of Safety, then you have got to change the attitudes that are driving your organization right now. Shocking and scaring your people into a safety mindset never lasts or ever takes off for that matter.

No safety program has had success because your employees were once shown a picture of a guy losing his arm in a machine. No safety program has ever had success because your employees watched a video of someone in the midst of a reportable incident. No safety program ever succeeded because you hired an accident-victim-turned-motivational-speaker to teach your people, "don't do what I did."

No, if you want to instill a Culture of Safety, you need to get the majority of your people on-side and create a self-policing, peer-based safety culture that looks out for each other, makes sure that everyone is working safely and chastises and ridicules those who chose to operate outside of the safety program. You need to find a way to get your people to make those who don't follow the safety culture to feel like outsiders and to be ostracized.

"We operate with a safety mindset around here," your people need to say. "If you don't want to play the way we play, then we don't want you around here. We're going to get you fired. Either get in line or get a new job."

That's the Culture of Safety you want. If that's not the culture you have right now, then your safety program isn't working.

Zero is real on every job site. There are no excuses - unless your culture accepts excuses.
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Kevin Burns - Corporate Safety Attitude/Culture Strategist
www.safety.kevburns.com
Toll Free 1-877-287-6711

Creator of the 90-Day System To Improve Safety Culture!

Build Safety Culture - Not Just Safety Programs

Is your safety program addressing responsibility, accountability, leadership and values?

Why not? I mean, come on, you look for these traits when you hire someone don't you? What do you look for on a resume? Accountability, responsibility, leadership (personal), initiative, values and history. The very things that you choose to hire someone on are the very things that are absent from your safety program.

If they are not important enough to address in your safety program then why don't you just hire based on the employee's past safety record? Why do you need a model employee when you could just have some safety cowboy who has somehow managed to remain unscathed over his lifetime of safety infractions? No, you want responsible people who are able to think outside of themselves. But you don't train them in how to do that do you?

You say you want your employees to watch out for each other and to take responsibility for keeping the job site safe. You want your employees to be accountable when they mess up as well as when they act proactively. You want your people to be present on the job so that they can provide for their families. You want all of these things from a good employee and yet you leave the soft-skills training right out of your safety program. Well that's not a safety and wellness program then - it's a compliance program.

Maybe you just want your people to blindly follow the rules. Maybe you just don't trust them enough to be able to think on their own - and I'm sure we've all worked with with one or two people like that but let's not penalize the whole crew because one or two have a hard time locating their backsides with both hands.

The problem is that the vast majority of safety programs were written in reaction to dumb things people have done on the job. Safety programs, by their very nature, are reactive. Incidents have happened in the past and that's why there are now new rules and procedures. But is that how you want your safety and wellness program to work - constantly reacting to incidents?

A successful safety culture needs to be built - not just a safety program. A safety culture can only be erected on a foundation of responsibility, accountability, leadership and values. Once you've established the big four, then, and only then, can you build your successful safety and wellness program.

It may mean that you stop hiring the "accident-survivor-turned-safety-speaker" who can not clearly demonstrate their accountability, responsibility or leadership by their past actions.  If your culture is one of "this could happen to you," then it probably will.

Be careful of the message that remains top-of-mind for your people. Talk about "leadership" and watch your people become leaders in safety. It's why I choose to work in building safety culture and safety attitude - not just safety programs.
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Kevin Burns - Corporate Safety Attitude/Culture Strategist
www.safety.kevburns.com
Toll Free 1-877-287-6711

Fourth of July Fireworks

This past weekend I spent the Fourth of July in Coeur d'Alene, Idaho. On the banks of Coeur d'Alene Lake I witnessed perhaps the most garish spectacle of fireworks, not to mention complete disregard for personal safety, I have ever seen.

Along the banks of the lake were cabins and cottages whose inhabitants each settled on the beach to ignite tens of thousands of dollars of fireworks from the beaches around the lake.

I saw not one pair of safety glasses, protective gloves or any concern for personal safety. Disposing of spent fireworks cartridges into the roaring campfire was the norm. As it turns out, almost ten thousand injuries happen in the United States each year around Independence day weekend. No small wonder.

There are no safe-use handling requirements, you can purchase fireworks by the pallet (yes you can for just over $1000) and there is little regard for personal safety when you're drinking and letting your ten year-old fire off the first few rounds. All of these things I personally witnessed. If I am not exposed to fireworks for a full year, I'll be OK with that.

Not much wonder that so many employers feel resistance to safety training. If the idiots who feel the need to blow hundreds of dollars to watch their children almost get their fingers blown off and call it entertainment, then the chances of a real safety message that could save lives is going to be a tough sell.

Which Is Safer – Home Or Work?

There’s a different sound in the neighbourhood these days: it’s getting close to summer so the kids who were probably looking for something to do inside during the winter months have now headed outside. The sounds of playing outside are ramping up.

As I watched the neighbourhood kids this past weekend, I noticed that many parents send their kids out with bike helmets, elbow and knee pads for the skateboards and sunscreen for the hot days that were upon us this past weekend. As I opened the newspaper, I read an article that reads that more children are being injured by falling TVs and furniture than ever before. In fact, the number of incidents of kids being injured by falling furniture has increased 41 percent over the past eighteen years.

From the Journal of Clinical Pediatrics, researchers identified that 264,200 injuries – about 21 cases for every 100,000 children – are caused by furniture and TVs falling on them. More than 24 percent of the children injured had inadvertently pulled furniture onto themselves and another 11 percent were found to be climbing on furniture when the incidents occurred. Remember, this is only from the actual numbers of cases reported. Kids who may have hurt themselves but not badly enough to require medical attention are likely not included in this report. But here’s the big number, over half of the tip-overs were from televisions falling on the kids. In every single instance, large pieces of furniture and appliances were not anchored to the wall.

You send your kids outside to play with all of the requisite safety gear yet fail to protect them in their own homes. So what’s the problem? The problem is that you don’t want to “appear” as a bad parent so anything that happens in plain view of other parents; you make sure the kids have the appearance that you are looking after their safety. That’s simply a safety-tolerance attitude: if your neighbours can see our kids, then you’re probably making sure you have the appearance of safety. You don’t want to look like bad parents by letting your kids go into the street without helmets and elbow pads. But it turns out, that the kids are actually safer outside the house than inside.

It may be OK for kids to climb trees but not OK for them to climb bookshelves. Just because it’s not OK, doesn’t mean they don’t do it.

SAFETY ATTITUDE ADJUSTMENT: Safety Attitude means thinking about safety whether the neighbours are watching or not. If you go to work and adhere to the safety procedures, think for just a second about whether your kids would be safer at your place of work or in your own home. You see, someone has already set the rules for safety at work. Technically speaking, it would be safer for the kids, in many instances, to play in the workplace than it would be for them at home.

If you’ve got one of those big-screen TVs, anchor it. Anchor bookshelves, cabinets and anything else that might tip over when you can’t possibly be watching the kids’ every move. So go home and get a screwdriver, anchor straps or L-brackets and anchor your big stuff so the kids don’t hurt themselves. You’re a parent – a leader in your children’s’ lives – set the example for leadership and keep your kids out of the hospital. Show them that you have a Safety Attitude. It’s a small thing like this that will equip your kids when they themselves get ready to enter the workforce.

Kevin's New "Safety Attitude" Web Site

It's done. My new web site specifically for Safety professionals http://www.safety.kevburns.com

When it comes time for your next safety meeting, make sure that at least part of that meeting is set aside to specifically address Safety Attitude!

What is Safety Attitude? It's how your people think of safety. Is safety something they simply tolerate while on the job or do they actively practice it at home as much as they do at work. A Safety Attitude goes beyond the time clock. A Safety Attitude has no start and end time. A Safety Attitude is a state of mind - not a tolerance for the rules while on shift.

The truth is Safety Attitude, both on and off the job, brings your workers' safety focus to the forefront. It's the attitude of your people, when they drive in traffic, when they cut their lawns, when they operate power equipment at home, when they come to work alert (not hungover or full of cold meds) that can seriously cut the number of incidents on the job. It's Safety Attitude that keeps your people looking out for each other on the job and helps them to realize that "Zero" can be achieved but everyone on the job site needs to buy in. The Safety program may fall under the control of the Safety Supervisor, but carrying out safety on the job is everyone's responsibility.

Safety Attitude is perspective. Change the perspective and you change the results. Once you change someone's perspective, once you change how they see things. Once you change how they respond to hazards, you change results.

There are companies around the world who are achieving Zero on the job. Would you be willing to take the time to find out their secrets? I'll save you the trouble. Companies hit Zero when they don't allow excuses, reasons or justifiers to stand in their way. That's simply "Safety Attitude" in play.

None of it is measurable or tangible. But you won't find a single successful organization without it.

Now, you have two choices: address Safety Attitude at your next safety meeting - or - change the safety culture by continually addressing Safety Attitude as the primary component of a safety culture that works. Either way, we're here to help you get it done.

How Not To Do Safety - Test #01

Some incredibly hilarious (if not near tragic) photos have made their way to my email recently. I will be sharing them with you over the next little while. The saying is true: "A picture is worth a thousand words" or at the very least, a dozen safety infractions.

I invite you to offer up your observations as to which safety infractions you can identify. Simply add your comments by clicking "comments" below.

Test #01 - drywalling in a commercial building.

Feel free to forward this post to others by clicking the white envelope (email post) and get them involved in having a little fun with safety.

Careless Is Careless

On her fifteenth birthday, my daughter asked me if I would buy her a car on her sixteenth birthday. After I picked myself up off of the floor from laughing, she looked at me and said, “But Dad, lots of my friends have parents who buy them cars.”

“I know Honey,” I replied with caring. “I’ve seen those cars in the parking lot at your school. Most of them really aren’t looked after at all. It’s what happens when people don’t earn their possessions. Look, I’ll pay for your schooling after high school, but I’m not buying you toys. If you want a car, you’ll have to go out and earn it.”

And she did – around seven thousand dollars over the next year. She paid cash for her first car – a real money pit that depleted her savings rather quickly. It was a huge life-lesson for her.

Recently, I spoke to a group of natural gas installers. The focus of my presentation was “Safety Attitude.” Although the numbers of safety incidents as it pertains to working with natural gas were within an acceptable range, the numbers of incidents while driving was up – numbers that the management team wanted brought back down.

Several of the workers in attendance were awarded with five, ten, fifteen, twenty and twenty-five year safe driving awards. But not all of the workers received awards. So it begged the question: what separates a safe driver from a careless driver? My answer is attitude.

SAFETY ATTITUDE ADJUSTMENT: A person who is careless with other things in his or her life will be careless behind the wheel. Careless is careless. You won’t find a person who is careful and meticulous with his or her own personal possessions and be careless behind the wheel of a company vehicle. Carelessness is a personality trait. Safety is an attitude.

Carelessness transcends all things in your life – including driving. If you’re careless and regularly lose your safety equipment, you will be careless behind the wheel. If you’re careless in ensuring that the quality of your work is your best effort always, you’ll be careless behind the wheel. If you’re careless about where you leave your car keys, you’ll be just as careless behind the wheel.

Watch how people treat a rental car and you’ll see similarities in how they drive a company vehicle. When you see a vehicle that is filled with fast-food bags, needs a wash (for a long time) or has several dings or fender crunches, you’ll see that same person being careless while driving the company vehicle.

There’s a sense of ownership and pride that comes with achieving something. When you are personally invested and earn your new car instead of just having it handed to you, you treat that new possession with a little more respect. If you won’t secure your own personal belongings, your own vehicle or your quality of work, you won’t really care about how you drive. It’s simple really. How you do one thing is how you do everything.

If you’re a department supervisor, Health and Safety manager or the CEO and you are considering bestowing a company vehicle on an employee, here’s the simple way to find out whether or not the company vehicle you are about to give to an employee will be treated with respect. Check out that employee’s own vehicle first. If it’s a mess – your vehicle will end up the same way before long. And if your vehicle ends up being a mess, so will the safe-driving record of that employee. How you do one thing is how you do everything. Careless is careless.

So how’s your driving? I’ll bet it’s about the same as your work quality, your own car or your relationships. If it’s messy elsewhere, it’s messy on the road.

Try SMS Text Messaging For Gen Y Safety

Have you got a crew that includes a few green hands? How Baby Boomers learn and how Millenials (Gen Y) learn are completely different. Are you expecting your new hires under 25 to sit down and pour over the Safety Manual with the same enthusiasm that an older worker would?

Remember, Gen Y is the video game generation – where things have to be fast and exciting to keep their attention. A safety manual is not a riveting read. The one thing this generation does well is Text Messaging or SMS. So why not use that technology to get your safety messages through to them?

PowerPoint (aka Corporate Karaoke – that’s my trademarked term) is not a learning tool that appeals to Gen Y. But short bursts of information will get through to your younger workers. So why not set up a program of daily (or several times daily) Safety Text Messages of 145 characters or less?

Here are some samples of Text Messages you could send right now.

• “PPE check. Gloves? Hard hat? Glasses? Hearing? Got them?”
• “Stop. Look around. Find a hazard and fix it right now.”
• “Have you read the MSDS of everything you’re handling today?”
• “Got a question? Ask! Don’t prove you don’t know what you’re doing.”
• “What did you discuss at today’s tool-box meeting?”
• “What have you done to make “zero” a possibility today?”

You could also include specifics from your Safety Manual – things that are specific to the job and you can repeatedly address points that you really want to drive home.

SAFETY ATTITUDE ADJUSTMENT: Most young workers check their cell phones at break time. Why not have something worth saving their life waiting for them when they break? Sure, there is a cost to this program. But it’s far cheaper than the cost of bad publicity for your organization as the result of an incident. Keep all of your workers focused on the task at hand. Don’t expect the tool-box or tailgate meeting to be retained any longer than about an hour. Gen Y’s can be good workers and you can help them instill a Safety Attitude if you only figure out a way to speak to them in a way that they will listen.

You Don’t Have To Go To Safety Meetings

Recently, I was chosen to address a the full staff complement of a small municipality – everything from Administration and Social Services personnel to Fire, Police, Library, Recreation and Public Works staff. This was their annual Staff Day, a half-day session to inform all of the members of the municipal government staff of what was happening with new projects, new staff additions and new directions for the coming year. I was brought in to wrap up the morning offering a new perspective and a new attitude towards work, safety and developing a personal leadership role within the job environment.

During the early part of the meeting, while representatives from each department were addressing their updates to inform the rest of the staff of the goings-on, a few employees sitting in the back row decided that it was more important to chatter amongst themselves instead of keeping up to speed on what their own employer and organization was doing and how it may affect them, their work and the community in which they live and work. There was little respect or courtesy being demonstrated by these few workers especially during the part of the program in which the CAO was addressing the topics of Respect, Trust and Integrity.

Just prior to my session commencing, there was an open forum to ask questions. One of the back of the room disruptors muttered under their breath but loud enough for others around them to hear, “Do we have to be here?”

ATTITUDE ADJUSTMENT: No you don’t have to be here. You don’t have to attend any staff meetings. You don’t have to show up at work on time. You don’t have to endure three hours of coffee, donuts and pizza for free lunch. You don’t have to give your attention on the job. You don’t have to be considerate to your fellow workers. And no, you don’t have to sit through a boring meeting. Simply hand in your resignation and you’re free to do whatever you want.

However, if you take the job, you need to suck it up. You take all of the meetings, the procedures, the bosses, the whining of your co-workers, the hours, the holidays, the paycheck and the benefits you’re entitled to. You don’t have to do any of the jobs you don’t like – but you will have to give up everything you do like in order to stop doing what bores you. Some parts of the job are not as much fun as other parts of the job, granted. But they are all necessary.

My guess is that the Staff day was developed in response to, “How come no one ever tells us what’s going on?” I’m willing to bet those comments came from the people in the back row who chose not to pay attention anyway. And in a few weeks they’ll ask, “How come no one told us this was going on?”

Full kudos to the municipality for bringing the staff together to communicate what is happening with the municipality. They demonstrated respect, trust and integrity with their employees. Too bad not everyone reciprocated.

People who show no respect for their fellow workers will likely show little respect to their work, their equipment, their responsibilities, their co-workers, their bosses, their customers and to the whole concept of Safety. Would it be a loss if these people left the job? Really?

Featured Expert in Safe Supervisor Magazine

Safe Supervisor magazine is a monthly publication dedicated to helping Occupational Health & Safety managers, supervisors and foremen become more effective in their jobs.

Last week, Dave Duncan of Safe Supervisor, interviewed me on a host of topics related to safety in the workplace. Primarily, our discussion centered around how to get non-complying workers to come around and to embrace the on-the-job safety procedures.

Safety Naggers Need a Bag of New Tricks
This is a two-part series on how supervisors can deal with workers who have an “attitude” and resist working safely. The first segment will look at how supervisors can approach such workers in a manner that doesn’t involve nagging. Part two will examine what supervisors can do to rein in workplace “cowboys” and what can be done when words aren’t enough to budge a bad safety attitude.

The interview is a two-part series that will be published in both the February and March 2009 editions of Safety Supervisor.

Safety IS an Attitude!

Bringing Outsiders In

You are, no doubt, familiar with the “swear jar:” putting money in a jar for every time you use a curse word? Rarely does anyone voluntarily contribute to the jar without being caught uttering a profanity. It requires a witness to make the other party cough up the cash. A contribution to the jar usually requires a little teasing or at least some chiding before the guilty party will ‘fess up. Once admitted, the realization is usually followed by another curse word at being caught and a double fine is issued.

When my daughter was growing up we had a jar in the house called the “I can’t” jar. Every time she uttered the words “I can’t,” she would contribute to the jar. I wanted to instill the lesson that she can - whatever she wanted to do she could do. The jar didn’t last long.

I was asked this week, while being interviewed for an article in Safe Supervisor magazine, how to bring “safety cowboys,” those who won’t get with the program by ignoring safety procedures, not wearing their Personal Protective Equipment (PPE) or doing things they way they’ve always done them because they haven’t been hurt yet, into the fold and getting with the program. My answer was based on the “swear jar” concept.

Instilling a peer-patrolled, PPE-Check program that allows members of the work-site crew to monitor each other would be more beneficial than a top-down, supervisor-led program. Any member of the crew flagrantly flaunting the safety procedures could be assessed a fine of either a fixed cost (for example $20) or have the offender immediately jump into a vehicle and run to purchase a round of coffees for the rest of the crew at the offenders cost.

Currently, many job sites workers watch for the supervisor’s vehicle to approach and yell out a warning to the workers to “safety up” because the supervisor is on the way. This, unfortunately, makes the one person responsible for the safety of the crew the bad guy (Is the one person who actually cares that everyone goes home safely really the bad guy?). Whereas, the peer-patrolled program ensures that the workers are abiding by the rules at all times by being able to issue a fine to their fellow workers without the need for a supervisor to issue a warning or consequence.

The workers become judge-and-jury and majority rules in the assessment of a fine. Instantaneous gratification to those abiding by the rules at the expense of those who break the rules forces those who wish to operate outside of the rules to get in line or pay up.

The threat of teasing or chiding by one’s peers is a far more powerful compliance tool than the top-down philosophy in place in most workplaces. This same program could be applied outside of safety to issues like workplace tardiness, lack of customer service procedures (for example, customers not being acknowledged within a specific timeframe), missed deadlines that may hold up the progress of fellow workers or even an open display of disrespect for the workplace, the employer or one’s fellow workers.

SAFETY ATTITUDE ADJUSTMENT: Negativity, flaunting of the rules, not complying with procedures and grumbling are only allowed to foster in the workplace because there is no immediate consequence to the offender – and more importantly, there is no benefit for following procedures. So switch it up. Let managers manage and let the staff, the people who do the job everyday, police themselves. Empowering your people to improve workplace culture themselves encourages people to take ownership of what they do. People engage better when they have some control over what they do and how they do it. Call a brainstorming meeting and throw out an idea like this. Let your people take the idea, develop the mechanics and institute it themselves. You might be able to hide from the boss but it’s pretty tough to hide from your co-workers. And if you’re one of those on the outside refusing to get with the program, well, step up or pay up. If your workplace is fraught with whiners but you’re not one of them, you may never have to buy yourself another coffee ever again.

Cheap Or Safe? You Choose.

Last December, the government of the Province of Quebec passed legislation requiring all drivers in the province to have winter tires on their vehicles or face a fine equivalent to a new set of winter tires. It turns out that 38% of the accidents during winter months in Quebec are caused by the ten percent of the drivers who choose to drive all year on all-season tires. Quebec made the case, based simply on numbers, that in order to lower the number of collisions, lower insurance claims and lower numbers of injuries simply required a conscious decision to prepare oneself for less than optimum driving conditions. If the general public wouldn’t do it voluntarily, then in order to lower those numbers it would have to be mandated.

I made the switch to winter tires about four years ago and swear I will never attempt to drive in winter conditions on all-season tires again. There is a huge difference. In discussions with tire technicians over the years, I learned that all-season tires start to lose their grip at temperatures below 7 degrees Celsius (44 degrees Fahrenheit). Even with seemingly good driving conditions, a thin layer of frost on a road can cause you to lose your road grip and can cause you slide into another vehicle. If you live in any of the Canadian provinces or any of the Northern States, snow, ice and frost is a reality in the winter. Any barrier that comes between the rubber tread on the tire and dry pavement forces a driver to question him or herself while on the road. Any question, even a split-second of insecurity, makes you a worse driver than you would be in ideal driving conditions.

Drivers across Canada, however, are faced with a lack of selection of winter tires this year, some would say due to the new legislation in Quebec. Tires stores across the country are sold out of popular sizes (especially the less expensive tires) but if you look around, you can still find tires in your required size. You may just have to pay a little more.

Do you carry precious cargo in your vehicle (family, kids, etc)? Do you consider yourself to be valuable enough to your company and family to keep yourself safe? Do you possess a little courtesy when it comes to sharing the road with other drivers? How would you feel if your vehicle was damaged and you were hospitalized due to another driver’s decision to forego winter tires when those winter tires could have clearly helped avoid an accident with you? How would you feel if you took the life of someone else by simply trying to save a few bucks?

SAFETY ATTITUDE ADJUSTMENT: Safety is an attitude. You either have the attitude or you don’t. There is no “sort-of” safety attitude. Far too many drivers choose to “cheap-out” when it comes to tires. The fact is that the average passenger car can be outfitted with winter tires for about $100 or less per tire. Let’s work that out. There are about one hundred and fifty days where snow, ice, slush or frost can come into play during the average Canadian winter. That works out to a daily cost of winter tires of about two and a half dollars per day for a set of four tires. Spread that figure over four winter seasons and the cost is just over sixty cents per day. What do you spend daily at Starbucks or Tim Horton’s each day? The truth is, you will have to replace your current tires at some point – especially if you drive all-season tires in the winter as the tread wears faster in colder conditions. But by driving on winter tires in the winter, you extend the life of your summer tires. If your tires are rated for 100,000 kilometers lifetime, then for every mile you drive on winter tires, you extend the life of your summer tires. Do the right thing and save your own life and perhaps the lives of others. Stop being cheap and start being safe.

Big Rig - Little Brain

OK, now I've written about this particular subject in past and yet there are still a lot of people who, as the offenders, don't seem to care - and as those who supervise the offenders, well, they don't seem to care either. Such is my plight and here is my NEW story.

It was late afternoon as I drove on the four-lane highway. I found myself in the left lane slowly passing a big-rig truck who was just under the speed limit in the right lane. As I successfully got past him, I was unable to change into the right lane as some slower traffic was just ahead so I stayed in the left lane. The big-rig that I had just passed had apparently just called upon all of the horses under the hood and was accelerating quickly in the right lane now - well over the speed limit.

In my mind I thought there is no way he can get all of that rig into the space between me in the left lane and the car just ahead in the right lane. But he tried and without any consideration for any other vehicles he attempted to change lanes just as his back wheels were even with my back wheels. Had he continued to change lanes he would have either knocked me into the median or I would have to go there voluntarily. He put his rig just across the center line and tried to force me to either jam on the brakes (which I couldn't as there was a vehicle coming up behind me) or drive into the ditch. He then, aggressively put his truck back into the left lane to let me go by.

As I passed him I could see him waving his arms, looking at me and mouthing obscenities. I read, just below his face, the sign on the door: Marshall Trucking and the toll-free number. Once past the line of slower moving cars I pulled into the right lane as he flew past me well over the speed limit. I called the toll-free number.

I explained my story to the dispatcher who made a quick radio call and left the line open. She said the following to the driver: "Some guy out on the highway is complaining and wants you to slow down."

She came back on the phone and dismissively said, "Good enough?"

"Nope," was my answer. "Let me speak with your safety supervisor."

I was connected with Dean who listened intently. It was only when I identified myself as someone who works in safety attitude did he seem to genuinely take an interest in my story about his company and his driver.

Safety Attitude Adjustment: If your company has vehicles on the road, please remind your drivers that they are flying the flag of the company when they drive. And if you get a complaint from one person, you can multiply that one phone call by fifty. Fifty is at least the number of people your driver has likely affected but only one stood up to make a complaint. I don't care if you're short-staffed and can't find any other drivers. If one of your drivers chooses to be unsafe on the roads, you should fire him immediately. It will save your company's face and send a very strong message to your other drivers to get with the program. The fast-moving highway is no place to have a little brain behind the wheel of a big rig.

Lessons From The Foreman

Len is a foreman for a construction crew in the bustling Oil Sands region of Northern Alberta. He is a little rough around the edges, uses some fairly colourful language and is a little on the loud side. My guess that his personality is the result of working for many years with mostly men in a noisy environment. You know how guys talk when there are few women around? Len is definitely one of the boys.

In our conversation at the airport, as we both awaited flights, we spoke of many things. Two things in particular got my attention: something his father taught him as well as how he has found a way to reduce incidents and accidents on the job.

"My Dad always told me to make sure you have a lot of paper in your wallet," said Len referring to having several trades tickets and certifications. "Dad said that once you get those papers, ain't nobody able to take that stuff away from you. You always have that."

"The more you know, the more you learn, the easier life gets," I added.

"They can't suck the learning out of your head," Len smiled.

It's a simple self-development philosophy really: the more you know, the more you've been certified, the more paper you carry, the more you will be paid. Why? Because you're more valuable.

As Len and I sat at the airport, we also talked about safety in the workplace.

"I've got a crew of guys who work 'twenty-on.' They usually work tens or twelves and the first three days back from days-off are tough," he said. "The guys are still off-work mentally. I've got to watch over them a little more at that time."

"But the worst," he said leaning in toward me, "is the three days just before they head home. When I see guys losing it - yelling at other guys, I know they're not thinking about the job. They're tired and their brains have already gone home even if their bodies are still at work. That's the most dangerous time. When they get like that, I make sure that we have a few extra toolbox meetings. Keep them focused. Keep them present and we all get to go home, safely."

Are you losing it at work for no reason? If you are or someone you work with is, then they're not focused. They're not mentally present and something could happen that could affect others.

Safety Attitude Adjustment: How often are you just letting disruptive behaviour slide? You don't have to be in management to take responsibility on the job. Check in with co-workers who seem a little edgy or unfocused. Help figure out what's going on in their world. If you don't, they could say or do something that could cause the loss of a good customer, a good working relationship or even a life. It's up to you to make sure that the work you do everyday doesn't get undermined by someone who isn't present and focused. It's your workplace too. Step up.