Scary Survey Numbers Impact Safety

Do you think that just because your people are still employed in a down economy, that they’re adhering to safety procedures? Don’t bet your life on it. In fact, in desperate times, employees are resorting to desperate measures and are doing desperate things to hang onto their jobs.

According to a recent survey by Adecco, one of the world’s leaders in human resource solutions, an incredible 28 percent of respondents would do something dishonest in order to keep their jobs. These behaviors include blaming coworkers for mistakes, setting up situations for co-workers to fail or even blackmailing colleagues. Gen Y’s numbers are even scarier with 41 percent saying they would do something dishonest.

In the same survey 20 percent of currently employed individuals say current economic conditions have a negative affect upon their mental health.

Finally, 82 percent of respondents said their employers are not paying more attention to performance even as layoffs reduce payrolls to essential employees.

SAFETY ATTITUDE ADJUSTMENT: If you think that simply maintaining your current OH&S program is going to get you to Zero as the world changes – think again. As these times in our economy take their toll on your people, they are willing to sabotage other workers to save their own jobs. IS your OH&S program ready to address this? Seriously?

Twenty percent of your people are feeling that you’re not paying enough attention to their mental health on the job. What are you doing to address this? Someone with mental health problems on the job can be a walking hazard.

The world is changing. The worker on the job is changing. The numbers of Gen Y’s on the job are changing how you handle your safety program. But are you trying to manage the potential fallout using last year’s OH&S model in this year’s economic reality?

Look, if you’re not addressing Safety Attitude on the job, you’re missing a potentially fatal hazard. Workers who are prepared to blame co-workers to simply keep their own jobs are loose-cannons on the job site. You don’t have enough supervisors to watch everyone all of the time. You need to do something different.

Don’t wait until it’s too late. The numbers speak for themselves. You do the math. If you don’t address these new realities now, your safety numbers are going to take a nosedive and your LTI’s are going to cost you a lot of money.

Kevin's New "Safety Attitude" Web Site

It's done. My new web site specifically for Safety professionals http://www.safety.kevburns.com

When it comes time for your next safety meeting, make sure that at least part of that meeting is set aside to specifically address Safety Attitude!

What is Safety Attitude? It's how your people think of safety. Is safety something they simply tolerate while on the job or do they actively practice it at home as much as they do at work. A Safety Attitude goes beyond the time clock. A Safety Attitude has no start and end time. A Safety Attitude is a state of mind - not a tolerance for the rules while on shift.

The truth is Safety Attitude, both on and off the job, brings your workers' safety focus to the forefront. It's the attitude of your people, when they drive in traffic, when they cut their lawns, when they operate power equipment at home, when they come to work alert (not hungover or full of cold meds) that can seriously cut the number of incidents on the job. It's Safety Attitude that keeps your people looking out for each other on the job and helps them to realize that "Zero" can be achieved but everyone on the job site needs to buy in. The Safety program may fall under the control of the Safety Supervisor, but carrying out safety on the job is everyone's responsibility.

Safety Attitude is perspective. Change the perspective and you change the results. Once you change someone's perspective, once you change how they see things. Once you change how they respond to hazards, you change results.

There are companies around the world who are achieving Zero on the job. Would you be willing to take the time to find out their secrets? I'll save you the trouble. Companies hit Zero when they don't allow excuses, reasons or justifiers to stand in their way. That's simply "Safety Attitude" in play.

None of it is measurable or tangible. But you won't find a single successful organization without it.

Now, you have two choices: address Safety Attitude at your next safety meeting - or - change the safety culture by continually addressing Safety Attitude as the primary component of a safety culture that works. Either way, we're here to help you get it done.

Safety Supervisors Have The Toughest Job

The Safety Supervisor has the toughest job. The Safety Supervisor is responsible for upholding the safety procedures at every moment of every day. And the job can be thankless.

Not only is the Safety Supervisor in a leadership position, but he or she is being watched like a hawk – by the people whose responsibility it is for the Safety Supervisor to watch over. The Safety Supervisor is the ultimate example of leading by example because people are watching. And if the Safety Supervisor does it differently than how the manual reads, he or she has set a new rule and procedure on the job.

For example:

• If a Safety Supervisor exceeds the speed limit by just one mile per hour - new rule.
• If the Safety Supervisor talks on the cell phone while driving and doesn’t pull over - new rule.
• If the Safety Supervisor rolls through a stop sign and continues driving - new rule.
• If the Safety Supervisor steps over a hazard on a job site and doesn’t address it - new rule.
• If the Safety Supervisor forgets his or her safety glasses in the truck and enters the job site anyway - new rule.
• If the Safety Supervisor overlooks just one procedure - new rule.
• If the Safety Supervisor is not courteous in traffic - new rule.
• If the Safety Supervisor sees a worker without full PPE and turns the other way - new rule.
• If the Safety Supervisor’s paperwork isn’t meticulous - new rule.
• If the Safety Supervisor is hung over at work - new rule.
• If the Safety Supervisor overlooks just one worker’s safety (especially the guy that the Safety Supervisor doesn’t much care for personally) – new rule.
• If the Safety Supervisor doesn’t pull his entire crew out of an unsafe job site - new rule.
• If the Safety Supervisor doesn’t address a renegade worker’s challenge and remove him from the job site immediately – new rule.
• If the Safety Supervisor doesn’t stand up to the job site bully – new rule.
• If the Safety Supervisor doesn’t fire a worker who purposely created a hazard on the job site – new rule.
• If a Safety Supervisor has a bad day and takes it out on the crew – new rule.
• If the Safety Supervisor doesn’t foster an Attitude of “watch each others’ backs” on the job site – new rule.
• If the Safety Supervisor leaves a job site before all safety concerns have been addressed – new rule and a new Safety Supervisor I would hope.

SAFETY ATTITUDE ADJUSTMENT: The job of the Safety Supervisor is not easy. In fact, out of all of the jobs in your organization, I would hazard a guess (pardon the pun there) that the job of the Safety Supervisor is the toughest, most thankless and most difficult of all of the jobs.

Being a company policeman is not easy. People don’t like to have their work inspected and worse yet; don’t like to be told that it’s not good enough. Workers don’t like to be told to put on their gloves – it makes some feel like they’re being treated like little kids.

But it can also be incredibly rewarding. Getting a crew to buy into a Safety Attitude and achieving “zero” as a result has got to be one of the best feelings in the world. But the job is still tough. Because while the full crew gets to share in the celebration of “zero,” anything less than “zero” the Safety Supervisor faces alone.

It’s a tough gig and it requires a lot of mental toughness. But then a Safety Attitude is important and not everyone has what it takes to be a Safety Supervisor.

Featured Expert in Safe Supervisor Magazine

Safe Supervisor magazine is a monthly publication dedicated to helping Occupational Health & Safety managers, supervisors and foremen become more effective in their jobs.

Last week, Dave Duncan of Safe Supervisor, interviewed me on a host of topics related to safety in the workplace. Primarily, our discussion centered around how to get non-complying workers to come around and to embrace the on-the-job safety procedures.

Safety Naggers Need a Bag of New Tricks
This is a two-part series on how supervisors can deal with workers who have an “attitude” and resist working safely. The first segment will look at how supervisors can approach such workers in a manner that doesn’t involve nagging. Part two will examine what supervisors can do to rein in workplace “cowboys” and what can be done when words aren’t enough to budge a bad safety attitude.

The interview is a two-part series that will be published in both the February and March 2009 editions of Safety Supervisor.

Safety IS an Attitude!

Bringing Outsiders In

You are, no doubt, familiar with the “swear jar:” putting money in a jar for every time you use a curse word? Rarely does anyone voluntarily contribute to the jar without being caught uttering a profanity. It requires a witness to make the other party cough up the cash. A contribution to the jar usually requires a little teasing or at least some chiding before the guilty party will ‘fess up. Once admitted, the realization is usually followed by another curse word at being caught and a double fine is issued.

When my daughter was growing up we had a jar in the house called the “I can’t” jar. Every time she uttered the words “I can’t,” she would contribute to the jar. I wanted to instill the lesson that she can - whatever she wanted to do she could do. The jar didn’t last long.

I was asked this week, while being interviewed for an article in Safe Supervisor magazine, how to bring “safety cowboys,” those who won’t get with the program by ignoring safety procedures, not wearing their Personal Protective Equipment (PPE) or doing things they way they’ve always done them because they haven’t been hurt yet, into the fold and getting with the program. My answer was based on the “swear jar” concept.

Instilling a peer-patrolled, PPE-Check program that allows members of the work-site crew to monitor each other would be more beneficial than a top-down, supervisor-led program. Any member of the crew flagrantly flaunting the safety procedures could be assessed a fine of either a fixed cost (for example $20) or have the offender immediately jump into a vehicle and run to purchase a round of coffees for the rest of the crew at the offenders cost.

Currently, many job sites workers watch for the supervisor’s vehicle to approach and yell out a warning to the workers to “safety up” because the supervisor is on the way. This, unfortunately, makes the one person responsible for the safety of the crew the bad guy (Is the one person who actually cares that everyone goes home safely really the bad guy?). Whereas, the peer-patrolled program ensures that the workers are abiding by the rules at all times by being able to issue a fine to their fellow workers without the need for a supervisor to issue a warning or consequence.

The workers become judge-and-jury and majority rules in the assessment of a fine. Instantaneous gratification to those abiding by the rules at the expense of those who break the rules forces those who wish to operate outside of the rules to get in line or pay up.

The threat of teasing or chiding by one’s peers is a far more powerful compliance tool than the top-down philosophy in place in most workplaces. This same program could be applied outside of safety to issues like workplace tardiness, lack of customer service procedures (for example, customers not being acknowledged within a specific timeframe), missed deadlines that may hold up the progress of fellow workers or even an open display of disrespect for the workplace, the employer or one’s fellow workers.

SAFETY ATTITUDE ADJUSTMENT: Negativity, flaunting of the rules, not complying with procedures and grumbling are only allowed to foster in the workplace because there is no immediate consequence to the offender – and more importantly, there is no benefit for following procedures. So switch it up. Let managers manage and let the staff, the people who do the job everyday, police themselves. Empowering your people to improve workplace culture themselves encourages people to take ownership of what they do. People engage better when they have some control over what they do and how they do it. Call a brainstorming meeting and throw out an idea like this. Let your people take the idea, develop the mechanics and institute it themselves. You might be able to hide from the boss but it’s pretty tough to hide from your co-workers. And if you’re one of those on the outside refusing to get with the program, well, step up or pay up. If your workplace is fraught with whiners but you’re not one of them, you may never have to buy yourself another coffee ever again.