Showing posts with label culture of safety. Show all posts
Showing posts with label culture of safety. Show all posts

Tuesday, June 21, 2011

Video: Are You Putting Your People At Risk?

Are You Actively Putting Your People At Risk? from Kevin Burns on Vimeo.

Workplace Expert, Kevin Burns argues that companies who do not care about their people enough to ensure that they follow safe procedures it could be argued do not care about their customers either. How you do one thing is how you do everything. How can you say you care about your customers but not the people who serve your customers?

Monday, October 11, 2010

Study Explains All The Crappy Drivers

A recent study by the Alberta Motor Association Foundation For Traffic Safety had me scratching my head and being a little more vigilant in my defensive driving:

  • 89% of Alberta drivers on the road today couldn't pass the written Learner's test if they had to write it today.
  • 82.3% of survey participants reported having more than 10 years experience

Umm, that's not good news. That means that 89% of your drivers, driving their own vehicles and likely some company vehicles couldn't pass the Learner's Permit Written Test.

How about over the next week or so, you ask each of your drivers on-staff to take the Class 7 Driver’s License Free Online Practice Test Questions. I jumped the gun a little on a few questions and didn't think them through and scored a 94%. What would happen if, for just a moment, one of your people jumped the gun and wasn't thinking clearly about what they were doing in the moment?

Let's make sure that basic safety is instilled. Don't ever assume that your people know the rules of the road just because they have a driver's license already. A lifetime of bad habits can make a bad driver forget the rules.

Wednesday, June 23, 2010

Parents Influence With Unsafe Actions

Safety Attitude extends beyond the company walls and far beyond the 8-4 workday. Safety Attitude is what you need to help your people develop so that they can go home and stress the importance of a Safety Attitude amongst their family members.

I followed a car on the highway for about 20 miles last weekend. The car had originally passed me while a 30-something female driver was text messaging on her phone. Once past me, she pulled into the lane in front of me and drove the same speed as I was driving. I watched her SUV sway from side-to-side in the lane, occasionally hitting the shoulder or putting two wheels over the line. After witnessing this stupid behavior for some 20 miles, I pulled alongside (never exceeding the speed limit since in addition to side-to-side driving, her speed was erratic) and finally blew my horn while wagging my finger at her. She finally put her phone down because she knew what she was doing was wrong and she had been caught.

Yep, she's going to be a great mom - showing her children the unsafe way to drive. Any advice she gave to her children to the contrary would be hypocritical.

Please, please, please start an initiative at your workplace to educate your people about the dangers of texting while driving as well as the dangers of talking on the phone while driving. Teenagers don't normally use their phones for talking - unless they're driving. If they need to talk with someone so badly, encourage them to travel with a friend who can text for them. Do something to help the kids understand that they're flirting with disaster.

Suggest to your employees to check their kid's phones and to be diligent about matching up texting times with driving times and to take their phones and car privileges away if they break the rules. 

The last thing your workplace needs is to be attending the funeral of a co-worker whose child was tragically killed while texting or talking on the cell phone in the car.

--
Kevin Burns - Corporate Safety Attitude/Culture Strategist
www.safety.kevburns.com
Toll Free 1-877-287-6711
Creator of the 90-Day System To Improve Safety Culture!

Tuesday, June 15, 2010

Highest Workplace Suicide Professions

Think that dentists have one of the highest suicide rates of all professions? No so fast.

According to a new report from the Institute for Work & Health, heavy equipment operators and truck drivers are taking their lives more now than ever. Also, skilled/technical/supervisory workers along with semi-skilled workers account for two-thirds of all suicides among Canadian men in the workplace.

Men commit suicide four times as often as women.

Several other occupations are associated with “protective effects” against suicide for men (which means occupations to watch for signs of suicidal tendencies). They include:
  • management and administration,
  • mathematics,
  • systems analysis,
  • architects,
  • engineers,
  • community planners,
  • elementary school teachers
  • commodities traders.
No equivalent occupations for women were identified.

You can read the report yourself. What's your strategy to continue to foster a Culture of Safety at your workplace?

--
Kevin Burns - Corporate Safety Attitude/Culture Strategist
www.safety.kevburns.com
Toll Free 1-877-287-6711
Creator of the 90-Day System To Improve Safety Culture!

Monday, June 14, 2010

The Bully Is About To Be Bullied

So what do you think happens when a high-school bully enters the work world and has a bully for a boss? The bully learns how the business world works through the eyes of another bully. In fact, the bully becomes just like his boss - so much so that he becomes almost a mirror of his boss. So when it comes time for succession, guess who gets the nod? The guy just like the last guy.

The province of Ontario is set to pass a bill (Bill 168) making workplace harassment illegal. The new law will come into effect this month. It requires employers to develop and communicate workplace violence prevention policies, assess the risks of workplace violence, and take reasonable precautions to protect workers from domestic violence in the workplace. Ontario will be the third province to legislate against workplace violence and harassment, along with Quebec and Saskatchewan.

New research from Queen's University's School of Business indicates that workplace bullying can be more damaging than racial or gender harassment.

"While ethnic harassment and gender harassment can both be attributed to prejudice, general workplace harassment is a subtle form of mistreatment that masks underlying motives, and is not as easily attributed to bias," say report authors Jana Raver of Queen's School of Business and Lisa Nishii of Cornell University,

Caucasians reported higher levels of general workplace harassment than minorities, and women were not more likely than men to experience either gender harassment or general workplace harassment.

Raver and Nishii also found that general workplace harassment may be especially detrimental because unlike gender and ethnic harassment, it is not illegal in most of North America. A study released by Queen's University in 2008 also found workplace harassment to be more harmful than sexual harassment because of a lack of recourse for victims.

So, even if you're not in one of the three provinces affected by the new legislation, are you ahead of this or will you wait until the very last minute - until your legislated to do something about it? You can help your own Corporate Safety & Wellness Culture by being ahead of the legislation.

--
Kevin Burns - Corporate Safety Attitude/Culture Strategist
www.safety.kevburns.com
Toll Free 1-877-287-6711
Creator of the 90-Day System To Improve Safety Culture!

Sunday, May 9, 2010

Worker Charged In Co-Worker's Death

I have said it time and again at each and every Safety Attitude presentation: workers are just as responsible as employers for the safety of their fellow workers.

Reading in the Calgary Herald today that the death of a worker in High River two years ago has created a new charge to be filed against the deceased's co-worker for failing to ensure the safety of his co-worker.

Pay attention Safety Supervisors. This has dire effects on how your crews look out for each other. In Alberta, the OH&S Act clearly states that a worker can be held responsible for the safety of their co-workers. Failure to do so will result in a charge. And the fine cannot be paid by the employer - the employee is on the hook for fines and jail time.

If you want to get the message across at your tailgate meeting today, here's the link to the story. Print it, make as many copies as there are crew members and make them read it in front of you. Then talk about it.

Do not let this opportunity to develop a Culture of Safety pass you by today. This is too important.

--
Kevin Burns - Corporate Safety Attitude/Culture Strategist
www.safety.kevburns.com
Toll Free 1-877-287-6711
Creator of the 90-Day System To Improve Safety Culture!

Wednesday, March 31, 2010

Embrace Life - Wear a Seatbelt - Video

Absolutely brilliant video for wearing a seatbelt. Safety Attitude begins at home - with family who want you to come home at the end of the day.




http://www.youtube.com/watch?v=h-8PBx7isoM
--

Kevin Burns - Corporate Safety Attitude/Culture Strategist
www.safety.kevburns.com
Toll Free 1-877-287-6711

Creator of the 90-Day System To Improve Safety Culture!

Monday, January 4, 2010

Safety Culture By Fear is a Waste of Time

You will never achieve a Culture of Safety by attempting to scare the crap out of your people. That means that pictures of dismembered bodies, videos of workers with missing limbs and even bringing in speakers who have had terrible accidents happen (mostly through carelessness) does not create a Culture of Safety.

If you want to create a Culture of Safety you have to change the varying opinions of the workers. Culture is nothing more than a collection of attitudes within an organization. If you want to really develop a Culture of Safety, then you have got to change the attitudes that are driving your organization right now. Shocking and scaring your people into a safety mindset never lasts or ever takes off for that matter.

No safety program has had success because your employees were once shown a picture of a guy losing his arm in a machine. No safety program has ever had success because your employees watched a video of someone in the midst of a reportable incident. No safety program ever succeeded because you hired an accident-victim-turned-motivational-speaker to teach your people, "don't do what I did."

No, if you want to instill a Culture of Safety, you need to get the majority of your people on-side and create a self-policing, peer-based safety culture that looks out for each other, makes sure that everyone is working safely and chastises and ridicules those who chose to operate outside of the safety program. You need to find a way to get your people to make those who don't follow the safety culture to feel like outsiders and to be ostracized.

"We operate with a safety mindset around here," your people need to say. "If you don't want to play the way we play, then we don't want you around here. We're going to get you fired. Either get in line or get a new job."

That's the Culture of Safety you want. If that's not the culture you have right now, then your safety program isn't working.

Zero is real on every job site. There are no excuses - unless your culture accepts excuses.
--

Kevin Burns - Corporate Safety Attitude/Culture Strategist
www.safety.kevburns.com
Toll Free 1-877-287-6711

Creator of the 90-Day System To Improve Safety Culture!

Wednesday, December 16, 2009

Stop Wellness Programs ...

... and instead, create a company-wide wellness culture.

Research shows a direct correlation between effective workplace health programs and return on investment as building a culture of health improvement can result in lower costs and improved performance according to Towers Perrin's 2009 Health Care Cost Survey.

Did you catch the last part of that first sentence? "Building a culture of health improvement can result in lower costs and improved performance."

You have to build a culture - not just a program. That means that your people have got to want to embrace health improvement in order to create a company-wide culture. Is one person, the Director of Health and Safety, going to be able to create that culture right across the entire company? No. Not likely. It's more than a one-person job but it is important and needs to move way up in the priority rankings.

In the same way that an organization develops a strategic plan to capture more and new customers, the organization should also be required to develop a strategy to capture the hearts and minds of its own people and move them toward a culture of health improvement - which is a culture of wellness. In other words, there needs to be a plan to involve all of your people in not just adhering to the rules of safety but in actually thinking health and safety. Since you have a plan to capture new revenues (customers), shouldn't you also have a plan to reduce your expenses (health-related costs and absenteeism)?

Once a Culture of Wellness takes root, here's what happens:
  • absenteeism rates drop dramatically
  • employee productivity and engagement spikes
  • attrition and turnover numbers drop
  • costs due to absenteeism drop drastically
  • staff morale rises dramatically
  • communication improves through all levels
  • demand for Stress Management programs will drop
  • people begin to love their work and spread the word about the company attracting new people.
Or, you could keep with the same program you have, continue to handle high absenteeism rates, watch your staff continue to turn over, pay the costs of constantly retraining (about 1.5 times the annual salary of the worker being replaced), deal with the petty arguments amongst staff and have to recruit like crazy to get more people to come work for you.

I don't know. It seems like a no-brainer to me. But then, that's just me. What about you? Are you ready to change your safety and wellness program into a full-blown corporate culture of wellness?
--

Kevin Burns - Corporate Safety Attitude/Culture Strategist
Creator of the 90-Day System To Improve Safety Culture!
www.safety.kevburns.com
Toll Free 1-877-287-6711


Tuesday, December 15, 2009

Build Safety Culture - Not Just Safety Programs

Is your safety program addressing responsibility, accountability, leadership and values?

Why not? I mean, come on, you look for these traits when you hire someone don't you? What do you look for on a resume? Accountability, responsibility, leadership (personal), initiative, values and history. The very things that you choose to hire someone on are the very things that are absent from your safety program.

If they are not important enough to address in your safety program then why don't you just hire based on the employee's past safety record? Why do you need a model employee when you could just have some safety cowboy who has somehow managed to remain unscathed over his lifetime of safety infractions? No, you want responsible people who are able to think outside of themselves. But you don't train them in how to do that do you?

You say you want your employees to watch out for each other and to take responsibility for keeping the job site safe. You want your employees to be accountable when they mess up as well as when they act proactively. You want your people to be present on the job so that they can provide for their families. You want all of these things from a good employee and yet you leave the soft-skills training right out of your safety program. Well that's not a safety and wellness program then - it's a compliance program.

Maybe you just want your people to blindly follow the rules. Maybe you just don't trust them enough to be able to think on their own - and I'm sure we've all worked with with one or two people like that but let's not penalize the whole crew because one or two have a hard time locating their backsides with both hands.

The problem is that the vast majority of safety programs were written in reaction to dumb things people have done on the job. Safety programs, by their very nature, are reactive. Incidents have happened in the past and that's why there are now new rules and procedures. But is that how you want your safety and wellness program to work - constantly reacting to incidents?

A successful safety culture needs to be built - not just a safety program. A safety culture can only be erected on a foundation of responsibility, accountability, leadership and values. Once you've established the big four, then, and only then, can you build your successful safety and wellness program.

It may mean that you stop hiring the "accident-survivor-turned-safety-speaker" who can not clearly demonstrate their accountability, responsibility or leadership by their past actions.  If your culture is one of "this could happen to you," then it probably will.

Be careful of the message that remains top-of-mind for your people. Talk about "leadership" and watch your people become leaders in safety. It's why I choose to work in building safety culture and safety attitude - not just safety programs.
--

Kevin Burns - Corporate Safety Attitude/Culture Strategist
www.safety.kevburns.com
Toll Free 1-877-287-6711

Monday, December 7, 2009

Safety Professionals Must Raise The Bar

I got the opportunity to join nearly 100 safety professionals for lunch Monday. The Calgary Chapter of CSSE invited me to speak on Attitude of Safety.

Calgary went face-to-face with Old Man Winter on the weekend and so the remnants of over a foot of snow combined with blustery cold temperatures of minus 20 Celsius made for tough driving conditions. But the room was filled to capacity regardless.

The weather provided a perfect example of an Attitude of Safety. The "Safety Professional" who preaches safety on the job yet drives to the safety meeting on all-season radials does not possess an Attitude of Safety.That is a Tolerance of Safety - and there's a huge difference.

Ensuring one's family members are driving on winter tires in frigid temperatures and snowy and icy conditions means that they display an Attitude of Safety.Not ensuring that family vehicles are not outfitted with winter tires sends a strong message: unfortunately the wrong message.

It is incumbent upon every safety professional to do everything within their power to ensure that seemingly ordinary daily tasks are conducted safely. All season tires harden like hockey pucks below -7 degrees. There is virtually no traction and consequently, less safety on all-season tires in cold and snowy weather.

Here's a novel idea for companies to help their people think safety: search out a tire shop willing to offer a volume discount for employees to purchase winter treads. Then give the employee an hour or so to have the tires installed.Let them ride one winter on snow-grips and they'll never drive on all-seasons again. You've, in fact, raised their standard of acceptable safety.

As a safety professional, demonstrate your Attitude of Safety by making sure your people are safe both on and off the job. It will go a long way to getting your employees to think about safety for themselves. In fact, winter tires might just be the catalyst that kicks your safety program into high gear.

Demonstrate your Attitude of Safety whenever possible. The difference you make impacts not just your workplace but your community as well. And isn't that really what safety is about? Safety for everyone?

--

Kevin Burns - Corporate Safety Attitude/Culture Strategist
www.safety.kevburns.com
Toll Free 1-877-287-6711